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FAQs

The University Eye Center at Ketchum Health is the patient care and clinical teaching facility of the Southern California College of Optometry at Marshall B. Ketchum University. With a proud history dating back to the founding of the school in 1904, our clinical faculty and optometric student interns strive to provide quality vision care and exceptional, personalized service in a unique, educational environment.

If you aren't able to find what you need in our FAQs section, just give us a call at 323.234.9137. 

Our nationally recognized faculty directly supervises all providers at the University Eye Center at Ketchum Health, ensuring the optimum care and treatment for you and your family.

  • During the course of your examination, our faculty doctors will review your personal information as well as verify your test findings. Your faculty doctor will personally evaluate the health of your eyes and look for signs of systemic diseases in the eye, cataracts, glaucoma, macular degeneration or risk factors for retinal detachment. This will also give you an opportunity to ask questions of an expert.
     
  • The Primary Eye Care Service serves as the portal to a much larger eye and health care network. If you require additional services, your doctor will explain your options to you and assist with referrals to other specialty clinics within the University Eye Center at Ketchum Health or to other professionals within your health care network. Comprehensive vision and eye health examinations for all patients over the age of 16 are provided in this service. Younger patients are seen in the Pediatric Service.
     
  • The examination is designed to detect a wide range of problems affecting vision function that cause blurred vision and eye discomfort. Evaluations for eye health disorders are also performed.
     
  • State of the art technology is utilized throughout the examination process.

Yes, these include referrals for vision therapy, low vision rehabilitation, specialty contact lens fitting, ocular disease, special testing, and pre- and post-operative management of cataract surgery, laser surgery for diabetes and LASIK.

Pupil dilation allows the doctor to see the inner part of your eye, but the side effects of the dilation can leave your vision blurry and sensitive to light for up to 2 - 4 hours. It is recommended that a friend or family member provide transportation following pupil dilation until your pupils return to their original size.

Should you ever find yourself in need of a specialist for a more involved eye-care condition, such as glaucoma or macular degeneration, the University Eye Center at Ketchum Health is here to help you understand your diagnosis, navigate your treatment and manage your condition with the utmost of ease possible. 

Yes! We have special objective ways to assess and treat people of all abilities. 

We fit children and infants for contact lenses, and are able to treat pediatric patients for eye conditions of all kinds. 

We accept many different kinds of insurance, for both well eye care and for medical eye treatment. Please visit our insurance page or contact us today to find out more about how we work with your insurance.

Yes! Many of our intake forms are available on our website so that your visit can be as streamlined and efficient as possible.

Yes! If you are diabetic or have a family history of diabetes, it is important to have your eyes examined periodically by a Doctor of Optometry. Diabetic eye disease can seriously affect vision and if left untreated it can cause blindness, making early diagnosis and treatment essential. Please visit our Ocular Disease Services page for more information or make an appointment.

Soap and water or a commercial eyeglass cleaner with a soft cloth can be effective cleansers for your eyeglasses.

A minor eye twitch is an involuntary movement affecting the eye muscles and can be caused by a number of factors including fatigue, stress or caffeine. It can also be a symptom of something more serious. If you have any doubts or would like to speak to a professional, contact us today to schedule an appointment.

Yes! Contact lenses exist for people who wear bifocals and offer a great lifestyle alternative to bifocal glasses.

There are a number of different optical coatings available for your eyeglasses that each perform a different specific function, from protecting your vision from UV rays to helping to resist scratching.